Current Career Opportunities at API Healthcare

Read about current career opportunities at API Healthcare.



Benefits and HRIS Coordinator

The Benefits and HRIS Coordinator will work under the direction of the Human Resource Manager to administer associate benefits such as medical, vision, dental, FSA, 401(k).  He/she will be the HRIS administrator; working with the vendor to meet API Healthcare’s HRIS needs, maintain the programming as needed and create reports for HR and various departments throughout the company. The position is based out of our Hartford, WI Corporate office.


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POSTITION OVERVIEW

Essential Duties and Responsibilities

 

  • Administers medical, dental, prescription drug and flexible spending benefit and COBRA.

  • Administers 401(k) program; enrollments of new hires, scheduling TPA for informational meetings, and advising associates of contribution and loan options.

  • Serves as a subject matter expert in providing advocate support to associates, managers, and applicants. Advises associates regarding benefit issues, eligibility for insurance, hospitalization and coverage.

  • Administrator for HRIS system and is the contact person with HRIS vendor. Creates reports as needed for HR activities, runs analysis data to monitor HR metrics, and administers changes to HRIS if needed.

  • Prepares and processes benefit deductions and third party interfaces.

  • Participates in new hire orientation by presenting benefits overview.

  • Coordinates new hire and termination paperwork for HR staff.

  • Works with HR Manager concerning medical leave of absences for associates including FMLA. Monitors all medical leaves and contacts associates on leave as needed.

  • Remains current on government regulations affecting benefits; recommends changes to company policies to maintain compliance issues.

  • Maintains all records related to company benefits plans and compliance with applicable laws.

  • Administers Reimbursement Benefits of the Company in regards to medical insurance.

  • Prepares reports relating to benefit and reimbursement claims and activity costs.

  • Administers all Workers’ Compensation claims and files 300A log yearly.

Education, Skills, and Abilities

 

  • Associate’s Degree in a Human Resources or Business Management or equivalent experience is required; Bachelor’s degree is preferred.
  • PHR or SPHR certification is preferred.
  • Three or more years of experience in benefit administration.
  • Experience with payroll administration is preferred.
  • Three or more years of experience with HRIS administration.
  • Ability to lead groups of associates in meetings and training programs.
  • Excellent communication skills is required.
  • Strong interpersonal, facilitation, and change management skills.
  • Proficient use of Microsoft Office products is required.
  • Experience with ADP or similar HRIS software is preferred.
  • Ability to travel occasionally.



Programmer/Analyst (109)

The Programmer/Analyst is responsible for all custom programming provided to clients.  This position works closely with technical writers, system analysts, clients, and testers to create custom software solutions. This position will be located in our Hartford, WI Corporate office.


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POSTITION OVERVIEW

Essential Duties and Responsibilities

  • Programs custom time and attendance pay polices, data import, data export, data conversions, and reports primarily using Microsoft SQL, Visual Basic and C#.
  • Ensures all custom solutions provided to the client are logical and correct through documentation review and programmatic testing.
  • Routinely works in a support role to troubleshoot and resolve client issues.
  • Creates and maintains a project plan for both long-term and short term projects.  Works with writers and testers to insure the projects have the appropriate design and direction and deadlines are met.
  • Occasional travel is required.

 

Education, Skills, and Abilities

  • Associate's Degree in Computer Science, MIS, or MCS is required, Bachelor’s Degree is preferred.
  • Experience in C# and Visual Basic development and Microsoft Office Applications, including Word and Excel.
  • Knowledge of MS SQL Server, T-SQL, and stored procedures.
  • Knowledge and experience working with Web Services and XML.
  • Ability to professionally handle confidential information, innovate, provide functional applications, plan, prioritize, and organize workload and interact professionally with all levels of associates and clients.
  • Detail oriented, well organized with strong written and verbal communication skills. 



Senior Software Engineer (105)

The Senior Software Engineer designs, modifies, develops, authors and implements software applications and services. Advanced knowledge of ColdFusion and ColdFusion Markup Language is required. A wide degree of creativity and latitude is expected. This position may lead and direct the work of others and will be located in our Dallas, TX office.


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POSITION OVERVIEW

Essential Duties and Responsibilities

Designs and develops high quality complex software. Provides object-oriented software development. Authors unit tests for all software projects. Follows and establishes engineering guidance and governance procedures. Provides leadership for the software engineering team. Mentors junior software engineers.

Knowledge, Skills, and Abilities

  • Advanced knowledge of ColdFusion and ColdFusion Markup Language.
  • Advanced knowledge of software development lifecycle and related tools.
  • Extensive experience authoring software using a managed language, IDE, and compiler.
  • Fundamental understanding of database systems.
  • Demonstrated team leadership skills on multiple software projects.

Required Education, Experience

  • Associate's Degree in Computer Information Systems or similar area of study is required, Bachelor’s Degree in Computer Science, Software Engineering or similar area of study is preferred.
  • Industry related experience in an intermediate software engineering role.
  • Industry related experience in a leadership role.



Software Tester (103)

The Software Tester III performs a variety of complicated quality assurance tasks and has hands-on knowledge of commonly used concepts, practices, and procedures within the software testing field.  Advanced knowledge of quality assurance guidelines and procedures is required.   Relies on experience and judgment to plan and accomplish goals.  A wide degree of creativity and latitude is expected. May lead and direct the work of others and typically reports to an engineering manager and acts in a lead software tester role. This position will be located in our Dallas, TX office.


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POSTITION OVERVIEW

Essential Responsibilities

  • Plans, documents and executes test plans using established strategies.
  • Communicates effectively with software engineers and software designers.
  • Contributes to development of department standards and procedures.
  • Participates in test planning process for new products and features.
  • Mentors junior software testers.

Knowledge, Skills, and Abilities

  • Understands networks, operating systems, databases, knowledge of coding, preferably ColdFusion and desire to continuously improve technical knowledge.
  • Ability to read and run SQL scripts.
  • Ability to create SQL scripts preferred.
  • Advanced understanding of software testing methodologies.

Preferred Education, Experience, Certifications

  • Can demonstrate design and planning skills on multiple software projects.
  • BS CS/SWE or computer related field, or equivalent experience (3-5 years experience).
  • Industry experience in an advanced software testing and leadership role for software testing.
  • Certification in software testing or quality assurance.




Client Support Associate

The Client Support Associate is responsible for providing exceptional frontline support and education to our customers on our wide array of software and hardware solutions.  This position plays a key role in our call center and involves telephone, e-mail, and dial-in activities with our clients.


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POSITION OVERVIEW

Essential Duties and Responsibilities

  • Field both telephone and e-mail inquiries from clients.
  • Diagnose and resolve or escalate application and hardware questions and issues for our clients.
  • Provide dial-in support as needed.
  • Accurately document all calls, communications, and client activity in our client tracking software.

Education, Experience and Abilities

  • An Associate’s degree or better in information technology or a related field. Equivalent experience will be considered.
  • Strong PC and web based software skills including MS Office products is required.
  • Excellent aptitude and/or training in PC software installation and troubleshooting is required.
  • Exceptional verbal, written communication and interpersonal skills in working with a professional customer audience.
  • Sound ability to handle objections and relate well to others.
  • Solid, creative problem solving and analytical skills.
  • Ability to function, multi-task and thrive in a fast-paced environment and adapt to changing priorities.
  • Excellent organizational skills.
  • Experience with contact management software is helpful.

Prior support experience in working with a professional and/or technical audience is desirable.

 





Sales Executive - Toronto

API Healthcare Sales Executives manage their territories to increase market penetration and exceed established sales goals of $3.5M and up. Sales Executives prospect for undiscovered business opportunities, respond to leads and requests for proposals and guide prospective clients through the vendor selection and contract negotiation process.

This position is a great opportunity in a new territory as we expand our reach into Canada.


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POSITION OVERVIEW

Essential Duties and Responsibilities

  • Meet and exceed established sales goals.
  • Develops prospect relationships to increase sales.
  • Leverages leads and RFP’s to increase sales.
  • Works with Inside Sales to complete RFP’s which win business.
  • Represent API Healthcare at industry conferences and events both in the region and nationally.

Education, Experience and Abilities

  • A proven track record of 3-5 years of healthcare technology sales is mandatory.
  • Success in selling to C-level executives is required.
  • Labor Management Software experience is strongly preferred
  • Willingness to travel extensively is required.
  • Bachelors Degree in Business, Information Technology or a related field is preferred.