May 14

4 Tips for Working with a Multi-Generational Workforce

For the first time in history, four (sometimes even five) generations are working side by side.  Each generation has been shaped by a different set of experiences and has vastly different values and needs.  Bringing these groups together can be challenging – but not impossible.

Here are a few tips to successfully navigate the generational divide:

1. Provide generational training.  The first key to bringing a diverse workforce together is to understand what has shaped their values and beliefs.  Not only will it enhance team dynamics, it will also help healthcare professionals understand the patients that they serve.

2. Capitalize on generational strengths.  Millennials (born 1981 to 2000) tend to be better with technology than other generations since they grew up with it.  Baby boomers bring wisdom and loyalty to the table.  Generation X (1965 to 1980) is resilient and not afraid of change.  Knowing each of these background sets within your associates can help you to build strong teams that work well with one another.

3. Understand generational needs.  As well as having different strengths, each generation also has a different set of views on how they like to work. Everything from how often feedback is delivered and received to leave policies needs to be reviewed in an effort to meet the expectations of the workforce.

4. Develop a formal mentorship program.  Establish a mechanism where the generations can collaborate and learn from each other.  While Millenials are tech savvy, would they know what to do in the event that power was cut to the facility?

A great opportunity exists to shape the workforce of tomorrow with the experience of today.  Embrace the challenges and opportunities that a multi-generational workforce presents.

 

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May 06

What do you do for yourself that makes you a better caregiver?

The care you give as a nurse every day means the world to your patients, as well as their families. But what about you? What do you do for yourself that helps make you a better caregiver?

Visit our virtual DAISY field and tell us your story by filling out a daisy and watch it grow in our field. Not only will you help to build inspiration with your peers, but you will also be entered into a drawing for prizes that can help to focus on giving back to yourself.

Anyone who submits their story during Nurses Week, May 6 – 12, 2013 will be entered to win one of the following prizes:

-       Your choice of a pair of Cherokee Patricia Footwear (value up to $100)

-       A Vitamix, high-performing blending machine (value up to $450)

-       One year of DAISY Awards for your hospital (a value of $1,200)

Share your story today!

Why a DAISY field, you ask? API Healthcare is proud to sponsor the DAISY Foundation, a non-profit organization dedicated to honoring the best in Nursing. Our interactive DAISY field is our heartfelt way of showcasing your inspirational stories and honoring the Nursing profession.

 

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Apr 30

How Prepared are You?

You drill, you plan, you document, but would you truly be ready if disaster strikes? Several recent incidents in our nation have caused us to take a closer look.

It’s hard to imagine the chaos that ensued as a result of the Boston Marathon bombings.  But, thanks to the quick thinking of medical professionals in the area, the loss of life has been limited to three.  The hospitals in the area were ready, and were able to efficiently care for the incoming wounded runners and spectators.

Meanwhile in Texas, a flood-lit football field was set up by first responders to triage the victims of a fertilizer plant explosion.  Officials estimate that over 180 people were wounded and 15 lost their lives.  The receiving hospitals were ready, and put their plans to action.  All employees of one hospital reported for duty shortly after the blast to ensure that all injured were cared for.

In Chicago, a hospital had to be evacuated as floodwaters poured into the basement.

In each case, careful planning paid off.  All affected organizations were able to quickly react to the situations presented and prevent further casualties.  Take a moment to reflect on these events.  Ask yourself if YOUR organization is ready to step up to the challenge when disaster strikes.

 

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Apr 23

Building the Bench

Hospital recruiting has typically focused on replacing open positions and staffing new service lines.  However, more recent attention has been placed on gearing up for the looming shortage of physicians, nurses, and information technology professionals. And little emphasis is being placed on the deficiency of future qualified leaders.

Over the next four years, 24 percent of current healthcare CEO’s will retire. One hospital estimated that more than half of their current leaders would turn 65 in the next ten years.  Do you know who will lead your organization into the next decade?

Succession planning is no longer a “nice to have” but rather a strategic priority that needs to be brought to the forefront.   According to Pepperdine University, healthcare organizations that implemented formal talent assessment and performance management processes reported higher annual employee productivity — $164,154 per full-time equivalent vs. $132,685 — than those that did not have formal processes in place.

Human resource executives need to identify the retirement risk and engage the leadership team in developing a proactive plan to identify and nurture potential leaders.  Putting career paths in place not only secures qualified replacements as leadership positions open up, it also increases employee satisfaction and reduces recruitment costs.

Building the bench is no easy task.  API Healthcare is here to help.  Click here to learn more.

 

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Apr 16

Kicking the Paper Habit is Easier than You Think

We all have vices or addictions; something that makes us feel good even though we know it’s bad for us. In the world of healthcare staffing, we are addicted to paper. Paper gives us a sense of control and a feeling of organization. We know paper is expensive and we know it’s not great for the environment. Yet, we continue to rely on paper to help ease our anxieties and give us a sense of security in the form of a “paper trail.”

Way back in 1975, BusinessWeek published an article that predicted offices would be entirely digital by the mid-1990s. Obviously, this didn’t materialize quite the way they envisioned; however, significant progress has been made towards becoming a paperless society. Thanks to technology, namely the Internet, it is easier than ever to kick the paper habit. As with any addiction, the first step is admitting you have a problem.

Save Paper, Save Time, Save Lives

For healthcare staffing agencies, the more placements you make, the more revenue you earn. As the healthcare landscape evolves to accommodate a significant increase of patients needing treatment, the demand for qualified healthcare staff will increase. Hospitals that can’t accommodate the demand with their current staffing levels will turn to staffing agencies like yours to help fill the gaps. This is great news, right?

That depends on how prepared you are to handle the increased demand for your services. When using a paper-based solution, the typical timeline for recruiting new talent takes approximately 8 hours on average. This includes everything from posting the position to credentialing and qualifying candidates to onboarding and placement. You might refer to this process as the “Time to Value”.

Paperless recruiting can reduce that process by as much as 75%. Rather than taking eight hours to recruit and place a single candidate, you can do it in two. Or to put it in terms of value: with paperless recruiting tools you can onboard and qualify three times more candidates in the same time it takes you to onboard and qualify a single candidate using a paper-based system.

No More Paper Cuts

Paperless recruiting is not only faster, it delivers provides a superior user experience that today’s candidates have come to expect. With intuitive online tools that handle everything from testing and credentialing to capturing electronic signatures, candidates will be more inclined to complete the application process. This means you get more completed applications which will enable you to place more candidates and earn more revenue.

In Celebration of Trees

It’s no surprise that a significant side-effect of going paperless is the favor you’re doing for the environment and future generations. Think about how many reams of paper your agency goes through in a single year. Consider that a single 60 foot pine tree yields approximately 160 reams of paper. Over the lifetime of your agency, you are almost certain to consume more than 160 reams of paper without even trying. If you could cut that number by as little as five percent, imagine how many trees you would be saving simply by making your recruiting process paperless. Imagine the impact if every single staffing agency did the same thing.

I agree that it is unrealistic to expect any staffing agency to be 100% paperless. There are critical components that still require the use of paper. However, by significantly reducing paper consumption from your recruiting and onboarding processes you not only make the environment happy, you make your bottom line happy. If you use less paper, you spend less money on paper. If you improve the end user experience, you will increase your recruiting results. Plus, your staff will spend less time on redundant and repetitive tasks, freeing them up to focus on more important activities.

 

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