Staff engagement is essential to organizational success regardless of industry, but in healthcare, it is especially crucial. Strong workforce management strategies help hospitals and health systems achieve better workforce outcomes.
Engaging your staff
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There are many things that keep hospital CEOs awake at night and a recent study conducted by Frost & Sullivan uncovered the top challenges that need to be addressed.
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Because the workforce is typically the health system’s biggest operating expense, it is important that healthcare leaders understand how satisfied, engaged nurses can ultimately deliver better patient care and a healthier bottom line. And, they need a collaborative approach to achieve the best outcomes.
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A standard reaction when there’s a need for staff to float to another unit is, “NOT ME!” However, there’s a shift happening in thinking. Some hospitals are seeing nearly ¼ of their open shifts voluntarily filled by staff from other units. What’s behind the attitude change?
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The innovative Collaborative Staffing approach is changing the way health systems think about scheduling and staffing. This new way of thinking is delivering solid business results, including tangible cost savings.
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Filling staffing holes is not for the faint of heart. Find out how an innovative new approach is making it easier to avoid common staffing and scheduling pitfalls in healthcare.
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To better leverage enterprise-wide staffing after consolidation, Hillcrest Healthcare System created an internal resource pool to fill open shifts throughout their multi-facility organization. Here’s how they did it.
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When it comes to health system priorities, where does staff satisfaction fit? Here’s an argument for why it should be at the very top of the list.
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Health system mergers and acquisitions impact thousands of healthcare workers each year. The workforce is both the biggest asset and the biggest expense, so it makes sense to focus on people issues following a merger or acquisition. Programs that both engage and optimize the integrated workforce can help pave the way for a successful merger/acquisition.
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There’s a direct link between overtime and dissatisfied patients. Long hours cause nurse burnout, which can have a negative impact on patient satisfaction levels. Yet, many healthcare executives still haven’t made the connection at their hospital.
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While overtime has a negative impact on both employees and patients, it’s still a common way to fill open shifts at many hospitals. It’s time to take on the challenge of making overtime the exception rather than the rule.
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When it comes to staffing, it can seem like the “business” and the “mission” of healthcare are out of alignment, especially when there’s a disconnect between executives and staff.
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The link between staff satisfaction and patient satisfaction is too important to overlook. Learn how acuity-based staffing can create a more engaged, empowered workforce that can better meet patient needs. That’s a satisfier for both nurses and patients.
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A recent survey showed that less than 1/5 of respondents were using workforce management technology to enable staff satisfaction initiatives. Terrebonne General Medical Center is part of the minority that is leveraging technology to achieve success in this area.
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