Read our case studies, articles, research and white papers for information on human capital management trends and issues specific to the healthcare industry.

Case Studies | Articles | Research | White Papers

Healthcare Workforce Management
Case Studies

• Problem: Manual scheduling processes time-consuming and inefficient
• Solution: Integrated scheduling, time and attendance, and payroll/human resources system
• Results: Cost savings, more efficient scheduling, and increased access to information

• Problem: Complex scheduling requirements, varying time and attendance processes across departments
• Solution: Automated staffing and scheduling system that integrates with time and attendance system
• Results: More efficient scheduling, improved workflow and real-time resource utilization information

• Problem: Incumbent technology was not specific to healthcare staffing
• Solution: Automated and integrated front and back office processes 
• Results: Streamlined credentialling for faster placement of workforce

• Problem: Outdated software, duplicate data entry, lack of systems integration
• Solution: Integrated scheduling, time and attendance and human resources/payroll system
• Results: Improved workflow, reduced overtime, empowered employees

• Problem: Significant hospital growth, varying time and attendance processes system-wide
• Solution: Automated time and attendance system
• Results: Full automation, consistent application of payroll rules, and payroll accuracy

• Problem: Manual payroll processes inconsistent, inaccurate, and inefficient
• Solution: Automated time and attendance system
• Results: Consistency, accuracy and efficiency greatly increased

• Problem: Cumbersome and inefficient manual payroll process
• Solution: Integration of payroll/human resources system with time and attendance system
• Results: Improved efficiency, greater access to critical information, and cost savings

• Problem: Payroll inaccuracies, outdated software, and a lack of systems integration
• Solution: Integrated solution for time and attendance, staffing and scheduling
• Results: Consistent payroll, staffing efficiencies, and employee empowerment

• Problem: Paper-based processes limit staff access to scheduling and time and attendance information
• Solution: Automate staffing and scheduling and time and attendance tracking with systems that share a common database
• Results: Improved scheduling helps control labor costs; payroll staff saves one day of work per pay period

• Problem: Need for transparency across business lines throughout multiple offices in United States
• Solution: Implemented online staffing solution with centralized data source
• Results: Seamless data integration for increased visibility across all offices

• Problem: Manual processes and inefficiencies caused competitive disadvantage 
• Solution: Standardized and streamline operations for key areas
• Results: Improved fill ratios resulting in increased revenues

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Recent API Healthcare Articles

Time to Punch In

Health Managment Technology, April 2009
An expanding children's hospital system puts an automated scheduling system on the clock and sees improved productivity.
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Targeted Business Intelligence Pays Off

HFM, March 2009
Organizations can tap into targeted pockets of data for meaningful business intelligence - without large-scale investments and headaches.
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Empowerment Through Automated Labor Resource Management

Nursing Management, December 2008
Scheduling, time and attendance, and payroll systems upgrades allow one medical center to redesign workflow for better decision making.
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Controlling Costs in Census-Driven Staffing

HHN Most Wired Online, October 2008
Integrated labor management tools put time and money back on the hospital's side.
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Superior Scheduling

Health Management Technology, January 2008
A Midwestern provider adopts automated scheduling to enhance efficiency while ensuring appropriate staffing for effective healthcare.
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How Nurses Paired with Finance For Positive Results

Big Business for Not-So-Big-Hospitals, January 2008
How nurses paired with finance for positive results.
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Healthcare Industry Research

Finding a vendor that can meet your needs is tough enough, but finding one that understands the healthcare industry can be close to impossible. Healthcare is a dynamic industry unlike any other. Managing your human capital within the healthcare environment is especially complex. It is a 24-hour operation, 365 days a year. The pay policies, scheduling intricacies and educational requirements are much more complex for healthcare associates than other industries. Working with a labor resource management system vendor who focuses specifically on healthcare is advantageous for a variety of reasons.

Overtime can be an enormous expense within a healthcare organization. However, this big expense can provide big opportunities for savings. The examples in this research show how a reduction in overtime costs can have a tremendous impact on the bottom line.

There’s no mistaking it - electronic health records (EHRs) are the way of the future. A paper record system can no longer supply caregivers with the patient information they need in a way that they can use it. Studies have shown that EHR systems could save billions of dollars in healthcare costs annually. Yet, less than 2% of hospitals in the U.S. use a comprehensive EHR, and only about 12% use a basic EHR in at least one unit.

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API Healthcare White Papers

To improve care delivery and reduce healthcare costs, states first began legislating safe nurse staffing standards in 1990, when California initiated its staff ratio law. Factors contributing to the advent of safe staffing legislation include the rising cost of staffing, an increased focus on patient safety initiatives and the movement towards evidence-based care and data-driven staffing.

Staffing legislation is continuing to gain attention, especially at the state level. Learn more about the pros and cons of three different approaches to safe staffing legislation.

Healthcare organizations using electronic medical record systems (EMR) have quickly recognized the many advantages these computerized files offer. Caregivers and support staff have immediate access to complete, up-to-date information – generated not only by the primary care provider, but often gathered from disparate sources like consultation reports, radiological studies and laboratory results. The integration of this data allows the health care team to fulfill their duties more efficiently and effectively.

It's no surprise, therefore, that the industry is applying this same concept – with the anticipation of reaping the same benefits – to employment, personnel, and labor records.

Traditionally, various functions and departments within a healthcare organization have relied on their own proprietary software programs when it came to managing labor resources. Human resources used specialized applications, for instance – as did payroll, scheduling, training and others.

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