Cloud-based Centricity™ ShiftSelect® and Centricity™ Staffing and Scheduling receive high marks from clients for innovation, progressiveness and overall satisfaction
(Hartford, Wisc.) October 6, 2016—GE Healthcare, a leader in workforce management technology and services, today announced the company was recognized by KLAS as the leader in acute care scheduling innovation in the 2016 Performance Report “Scheduling 2016: Staff, Nurse, and Physician, are Vendors Delivering Promised Technology?” The company’s cloud-based Centricity ShiftSelect and Centricity Staffing and Scheduling solutions, which are exclusive to healthcare, received high marks from clients who praised strong communication, functionality and a focus on development and innovation.
Among the thousands of healthcare professionals interviewed for the report, GE Healthcare clients indicated strong satisfaction with the level of innovation seen in both GE Healthcare staffing and scheduling solutions, consistently pointing to good functionality and the company’s focus on developing new technology. The report also recognizes GE Healthcare as a stand out for its predictive scheduling technology, which is the use of data to help project reliable schedules with a high degree of accuracy.
Additionally, Centricity ShiftSelect was selected as the 2015/2016 Staff/Nurse Scheduling Category Leader in the 2015/2016 Best in KLAS: Software & Services report for the second consecutive year.
“The act of staffing and scheduling hundreds of employees in an organization that needs to function 24 hours a day requires technology that can accommodate a variety of complexities and unique challenges,” said Ramiro Roman, general manager of workforce management, GE Healthcare. “At GE Healthcare we place a heavy focus on innovation, product development and services to ensure that our solutions keep pace with market changes, and we work closely with our clients to ensure that we are consistently delivering the right functionality to create better workforce outcomes.”
According to the report, scheduling technology must keep pace with market changes and vendors must work closely with providers to encourage adoption. Organizations interviewed by KLAS gave GE Healthcare high scores for progressiveness of innovation, pointing to ongoing communication, good functionality, and a focus on developing new technology as among the company’s strengths.
Centricity ShiftSelect was also recognized as a high performer for self-scheduling technology. Clients cited the user-friendly interface and the ability to easily change schedules, swap shifts, and send requests for extra shifts and PTO, among the highly functional benefits of the solution. Self-scheduling tools in Centricity Staffing and Scheduling also received client praise as that system’s greatest strength due to its simple, employee empowering functionality.
“Centricity ShiftSelect is a comprehensive tool that enables our nurses to work in a cooperative manner with managers to create schedules and fill open shifts across the organization, allowing us to more effectively align staff with demand, while optimizing both staff preferences and organizational needs,” said Kevin Shimp, nurse manager of acute care surgery, Virginia Commonwealth University Health System. “Self-scheduling is one aspect of the powerful solution that helps us empower and incentivize our staff to be accountable for their own schedules, which helps to increase job satisfaction, improve patient satisfaction and creates significant cost savings.”
KLAS is a healthcare technology research firm that specializes in monitoring and reporting the performance of software, services, medical equipment and infrastructure. The Performance Report, “Scheduling 2016: Staff, Nurse, and Physician are Vendors Delivering Promised Technology,” looks at the scalability of staff and nurse scheduling solutions, identifies trends that are driving adoption of the new scheduling technologies (self-scheduling, predictive scheduling, acuity and mobile) and examines how satisfied healthcare professionals are with the advancing scheduling features their vendors offer.
Please visit GE Healthcare for more information about the report and the company’s leading staffing and scheduling solutions.
GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE (NYSE: GE) works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at www.twitter.com/KLASresearch.
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