There are many things that keep hospital CEOs awake at night and a recent study conducted by Frost & Sullivan uncovered the top challenges that need to be addressed.
Engaging your staff
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Because the workforce is typically the health system’s biggest operating expense, it is important that healthcare leaders understand how satisfied, engaged nurses can ultimately deliver better patient care and a healthier bottom line. And, they need a collaborative approach to achieve the best outcomes.
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A standard reaction when there’s a need for staff to float to another unit is, “NOT ME!” However, there’s a shift happening in thinking. Some hospitals are seeing nearly ¼ of their open shifts voluntarily filled by staff from other units. What’s behind the attitude change?
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The innovative Collaborative Staffing approach is changing the way health systems think about scheduling and staffing. This new way of thinking is delivering solid business results, including tangible cost savings.
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Filling staffing holes is not for the faint of heart. Find out how an innovative new approach is making it easier to avoid common staffing and scheduling pitfalls in healthcare.
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To better leverage enterprise-wide staffing after consolidation, Hillcrest Healthcare System created an internal resource pool to fill open shifts throughout their multi-facility organization. Here’s how they did it.
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There’s a direct link between overtime and dissatisfied patients. Long hours cause nurse burnout, which can have a negative impact on patient satisfaction levels. Yet, many healthcare executives still haven’t made the connection at their hospital.
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While overtime has a negative impact on both employees and patients, it’s still a common way to fill open shifts at many hospitals. It’s time to take on the challenge of making overtime the exception rather than the rule.
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When it comes to staffing, it can seem like the “business” and the “mission” of healthcare are out of alignment, especially when there’s a disconnect between executives and staff.
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The link between staff satisfaction and patient satisfaction is too important to overlook. Learn how acuity-based staffing can create a more engaged, empowered workforce that can better meet patient needs. That’s a satisfier for both nurses and patients.
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A recent survey showed that less than 1/5 of respondents were using workforce management technology to enable staff satisfaction initiatives. Terrebonne General Medical Center is part of the minority that is leveraging technology to achieve success in this area.
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